• Everyday AI
  • Posts
  • Microsoft PM dishes AI and Copilot secrets 🤖

Microsoft PM dishes AI and Copilot secrets 🤖

Best ways to use AI in product management, Google adds AI search filter, free ChatGPT-4o vs paid ChatGPT plus and more!

Author

Everyday AI
May 15, 2024

Outsmart The Future

Today in Everyday AI
7 minute read

🎙 Daily Podcast Episode: Product management can be a lot of manual work and last-minute changes. We have a Microsoft PM dish the key ingredients to making AI your best friend. Give it a listen.

🕵️‍♂️ Fresh Finds: Recap of Google I/O, AI that helps legal research and 44 AI terms you should know Read on for Fresh Finds.

🗞 Byte Sized Daily AI News: Google adds filter to remove AI search, OpenAI Co-founder resigns and US senates propose $32B AI investment. For that and more, read on for Byte Sized News.

🚀 AI In 5: With the release of GPT-4o some people are confused on the difference between free GPT-4o and ChatGPT Plus. We break down the difference. See it here

🧠 Learn & Leveraging AI: If you’re looking to improve your product management with AI, we’re sharing top tips and insights from a senior Microsoft product leader. Keep reading for that!

↩️ Don’t miss out: Did you miss our last newsletter? We talked about Google's response to OpenAI’s announcement, GPT-4o and the future of work, TikTok adding AI search and GPT-4o's hidden new feature. Check it here!

Microsoft PM Speaks - How AI is Shaping Product Management 🔓

Product management can be tough.

  • Deadlines

  • Last-minute changes in the GTM strategy

  • Literally endless meetings and emails.

Yikes.

Your new best friend? Generative AI. 

It can assist in streamlining tasks, analyzing data, and providing valuable insights.

Senior Product Manager at Microsoft, Kimberly Williams, joins us to discuss how GenAI can help you navigate the challenges of product management with ease.

Join the conversation and ask Jordan and Kimberly questions on AI and product management here.

Also on the pod today:

• Role of AI in Product Management 📌
• Use of AI in Communication and Influence 🗣
• AI and Customer Feedback 💬

It’ll be worth your 41 minutes:

Listen on our site:

Click to listen

Subscribe and listen on your favorite podcast platform

Listen on:

Here’s our favorite AI finds from across the web:

New AI Tool Spotlight – Glitter AI turns any process into a step-by-step guide, Warmly helps boost email deliverability and Jovu is AI-powered code generation.

Trending in AI – If you missed Google’s I/O event yesterday, here’s a breakdown of some of the biggest announcements.

One of the things announced was a new video model called Veo.

Big Tech - Meta is shutting down its Workplace app to focus on AI.

AI Staffing — The Cofounder of Instagram just announced that he is joining Anthropic as it’s Chief Product Officer.

LLMs - This ChatGPT Glossary gives you 44 AI terms you should know about LLMs.

AI Video – Runway has a daily challenge on X (Twitter) that lets users submit their work off a prompt.

Read This – Neuro-symbolic AI, which combines symbolic reasoning with deep learning, is revolutionizing legal research and analysis.

1. Google Adds "Web" Filter for Text-Based Links in Search Results 🔍

Google has unveiled a new "Web" filter that allows users to focus exclusively on text-based links in their search results. This feature caters to individuals seeking traditional blue links, offering them the option to access longer-form text documents or navigate with limited internet connectivity.

As the update goes live globally, the SEO community is abuzz with speculation about the evolving landscape of search engine optimization strategies.

2. U.S. Senators Push for $32 Billion AI Investment 🇺🇸

A bipartisan group of U.S. senators, led by Chuck Schumer, is recommending Congress to allocate a substantial $32 billion over the next three years for AI development to both harness its opportunities and mitigate potential risks. This initiative aims to position the United States as a leader in AI technology amidst fierce competition from countries like China.

3. OpenAI Shakeup: Cofounder Ilya Sutskever Leaves 👀

Ilya Sutskever, OpenAI's Cofounder and chief scientist, is officially parting ways with the company, leaving behind a legacy of brilliance and vision. Altman's announcement highlighted Sutskever's invaluable contributions, paving the way for a new Chief Scientist, Jakub Pachocki.

The departure follows a period of ambiguity and speculations surrounding Sutskever's position post-Altman's temporary ouster last November.

4. Google Unveils Watermark Technology for AI-Generated Text 📄

Google has introduced a new technique that can detect AI-generated text without compromising its quality. This innovation aims to combat misinformation, copyright violations, and plagiarism by adding invisible watermarks to AI-generated content.

The watermarking tool is designed to work best with longer and more varied text, making it a significant step in ensuring the authenticity of online content.

5. Instagram Co-founder Joins Anthropic as Chief Product Officer 👤

In a strategic move, Anthropic welcomes Mike Krieger, the co-founder of Instagram, to spearhead product development efforts. Krieger's background in creating intuitive products aligns perfectly with Anthropic's vision to enhance user experiences with its AI technology, especially through the Claude app.

Free GPT-4o vs. ChatGPT Plus: What's The Difference?

Curious about the real differences between Free GPT-4o and ChatGPT Plus?

Wondering if ChatGPT Plus is worth the $20 monthly fee?

We dive into OpenAI's latest announcement and break down everything you need to know about Free GPT-4o vs. ChatGPT Plus.

Or see this related video:

🦾How You Can Leverage:

Wait. 

Can AI help make product managers more …. Human? And help us understand humans better? 

Yup. 

And us humans should be taking advantage of that. 

That’s one of the main takeaways from Kimberly Williams, a Senior Product Manager at Microsoft. 

(Maybe you’ve heard of them?) 

With more than 200,000 employees and hundreds of different products and service categories, Microsoft knows a thing or two about managing products. 

And Kimberly took us behind the scenes of not only how it’s done, but also dished her personal tips on how Generative AI can help every step of the way. 

Don’t worry y’all — even if you’re not a product manager (or project manager) today’s show is FULL of actionable strategies for anyone who sits in front of a computer and wants to leverage Generative AI. 

Ready to learn from the best in the biz? 

Here’s our big takeaways. 👇

1 – AI = more meaningful meetings 🤝

Can you just send an AI in your place? 

Maybe. 

At the very least, AI-powered meeting assistants can help you focus less on the transactional aspects of meetings and more on creative thinking and strategy, Kimberly said. 

As a product manager, Kimberly said meetings are inevitable.

PMs need to:

  1. meet

  2. talk

  3. strategize

  4. keep product development flowing

And as fast-moving as products and projects are, the last thing we should be doing is manually taking notes. 

Kimberly talked about using a Copilot meeting assistant in Microsoft Teams that helps with automatic transcription, pulling out and assigning action items, identifying speakers, meeting summaries and drafting follow-ups. 

Try this:

We constantly talk about the importance of an AI meeting assistant. Kimberly mentioned Copilot inside Microsoft Teams, which is a great call. 

If you’re a heavy Zoom user, this episode with Smita Hashim, who is the Chief Product Officer from Zoom, is worth your watch. 

And in this newsletter, we recapped some of our favorite meeting assistants. (Check #2) 

2 – AI takes away emotional and cognitive load 😩

You ever just stare at the screen, cursor blinking, wondering if you used the right word? 

Or if Bill in accounting is gonna think that exclamation mark means something it doesn’t. (BILL, CHILL, WE’RE JUST EXCITED!!!)

Or if you should maybe tone it down?

Kimberly offered another simple use-case for Generative AI that we often overlook — easing the burden of constant communication and how it’s received. 

We love how Kimberly put it — ultimately, product managers use communication to influence and move toward a common goal. 

But the communication process can be cumbersome. And a load on your brain. And emotions. 

Try this: Don’t get us wrong — ya’ll know we’re not a fan of pre-packaged, copy and paste prompts. 

(Like Kimberly said, proper prompting with the correct language is crucial!) 

But, we can’t help but to share Kimberly’s shortest piece of advice or prompt we’ve heard in a while: 

“Make this better.” 

Lolz. Like…. get to it robot!

Instead of spending 45 minutes laboring over how to finesse connecting point A to point B, do this instead. 👇

  • Quickly jot down bullet points or an ugly fast draft of an email. Don’t think. Just write quickly. 

  • Then prompt Copilot/ChatGPT/Gemini with “Make this better.” 

  • Or, steer it in another direction with “Make this shorter.” Or “Make this nicer.” Or “Make this casual.” 

  • Then, course correct with another short one: “Great. Now, make it more ____”

Simple can solve a lot.

We also shared some practical and actionable tips in this episode on how you can use different AI tools to read and (help) respond to your emails. 

3 – AI helps humans better understand humans 🚶

Seems backward, right? 

How can our Robotic, LLM Overlords actually help us better understand humans? 

Kimberly put us in the position of an average product manager.

Check this: 

  • You’re reading customer insights, trying to decipher feedback and insights. 

  • You’re trying to understand reviews and feedback forms to inform you on future product developments. 

  • You’re talking with current enterprise customers on the issues they’re facing with your product. 

Guess what happens in all of these situations, even to the BEST product managers? 

Bias. 

Kimberly said it’s human nature for product managers to have a bit of bias when going through these steps. 

You know — rose-colored glasses about every piece of data, feedback, survey or customer complaint about your product. You may scoff at some insights, write-off some complaints, or spin some piece of feedback cuz this product (that they totally don’t understand!) is your baby. 

Like… they’re just not holding the phone right! Duh. 

Instead, Kimberly offered tapping into AI for more neutral product feedback, faster insights, and the ability to turn unstructured data into structured next steps for your product. 

Try this: How can you specifically use AI to better understand your customers or the product you’re helping manage and develop? 

This article from G2 is a great guide. It shows you how to simplify the process of using AI to better understand customer and product data. 

And if you work in Product Management and are also a big fan of Microsoft, then we’ve got a throwback episode here that’ll be right up your alley with Rolly Seth, another Senior Product Manager at Microsoft.

⌚

Numbers to watch

$140M

Weka, an AI data platform, has raised $140M.

We wanna know below!

What are your thoughts on our Numbers to Watch section?

Login or Subscribe to participate in polls.

Reply

or to participate.